Shipping Policy

At Patio Paradises, we understand that timely and reliable delivery is essential to your shopping experience. We are committed to ensuring that your stunning garden furniture arrives safely and promptly, so you can begin transforming your outdoor space without delay.

Shipping Rates and Free Shipping Offers

We are pleased to offer free shipping on all orders over $59.99. This means you can shop our wide selection of premium garden furniture without worrying about extra costs, allowing you to focus on creating your ideal outdoor retreat. For orders below this threshold, a flat shipping fee of $7.99 will apply. We strive to keep our shipping rates affordable so that you can enjoy high-quality outdoor furniture without breaking the bank.

Processing Time

Once your order is placed, our dedicated team works diligently to process it as quickly as possible. Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has shipped, complete with tracking information, so you can monitor its journey to your doorstep.

Delivery Timeframes

Delivery times may vary based on your location and the shipping method selected. Generally, you can expect your order to arrive within 5-10 business days after it has been processed. Please keep in mind that during peak seasons or holidays, shipping times may be slightly longer. We appreciate your patience as we ensure your order is delivered safely.

Order Tracking

To enhance your shopping experience, we provide tracking information once your order has shipped. This allows you to stay updated on your shipment’s status and estimated delivery date. If you have any questions or concerns about your order, please do not hesitate to contact us at [email protected]. Our customer service team is here to assist you.

Damaged or Lost Items

While we take great care in packaging our furniture to prevent damage during transit, we understand that unforeseen circumstances can occur. If your order arrives damaged or if you suspect it has been lost, please reach out to us immediately. We are committed to resolving any issues promptly to ensure your satisfaction.

Thank you for choosing Patio Paradises. We look forward to delivering beautiful furniture that will enhance your outdoor living experience!